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AnswerLine client terms

Plain-English terms for AnswerLine phone answering. Last updated October 15, 2026.

  1. Who we are. AnswerLine is a service of Webb Digital Ventures LLC, Little River, SC.
  2. What you get. An AI voice that answers your calls with your shop name, takes the caller's details, and emails you a summary. It does not quote prices, promise arrival times or dispatch technicians. For gas, electrical, flooding or medical danger it tells callers to call 911.
  3. Price. $297 per month per line. $0 today. We keep your card on file and the first charge is 30 days after you sign up, then monthly.
  4. Guarantee. If AnswerLine doesn't catch at least 8 real conversations in your first 30 days, cancel before the first charge and you pay nothing.
  5. Cancel anytime. Cancel from the billing link in your emails or by emailing us. Service runs to the end of the paid month. No contracts.
  6. Call processing. Calls are processed and transcribed by our voice vendors so we can send summaries. You agree not to remove or change any caller notice in the greeting.
  7. Text messages. If you check the text consent box at sign-up, AnswerLine will text you a summary after each answered call at the mobile number you give us. Callers to your number may get a booking confirmation if they agree on the call, or one follow-up text after a missed call. Message frequency varies with call volume. Msg & data rates may apply. Reply STOP to opt out at any time, or HELP for help (contact@getanswerline.net, (843) 417-0597). Carriers are not liable for delayed or undelivered messages. Consent to texts is not a condition of purchase. You agree not to change the caller consent question in your greeting.
  8. Your numbers. If we give you an AnswerLine number, it's for use with the service. Your own business number stays yours, and you can turn forwarding off at any time.
  9. Your data. Transcripts and caller details belong to you. We use them only to run your service, never sell them, and do not keep transcripts or summaries after your summary is delivered. We delete any caller details we hold on request.
  10. Limits. AI can mishear or make mistakes. Check summaries and call people back yourself. AnswerLine isn't an emergency service. Our liability is limited to what you paid in the last month.
  11. Questions. contact@getanswerline.net or (843) 417-0597.